ADMINISTRATIVE COORDINATOR 1 - 2 (Dispatch)

About the role

Posting number: PSSC 26-153-GJ Department: LDH-Office of Intellectual & Developmental Disability Supports Job classification: ADMINISTRATIVE COORDINATOR 1 Posting type: Open Categories: Health Services, Mental Health, Social Services, Miscellaneous, Human Services Summary PSSC 26-153-GJ The mission of Pinecrest Supports and Services Center is to support people with intellectual and developmental disabilities to reach treatment goals and to return to more integrated community living settings. Pinecrest Supports and Services Center specializes in the treatment of people with comorbid intellectual and developmental disabilities and complex medical, behavioral, and psychiatric support needs. Pinecrest Supports & Services Center (PSSC) is seeking a dedicated Administrative Coordinator 1 - 2  to join our dynamic team. This position will operate a multi-line switchboard and other phones.  Take call-ins from employees unable to report for work, log them on the absentee report form, and in the logbook.  Answer emergency phones and call or page the appropriate doctor and/or nurse to respond; record in the logbook. An ideal candidate should possess the following competencies: Selected Core Competencies: Accepting Direction: The ability to be open and willing to follow guidance or instructions. Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes. Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers. Selected Preferred Competencies: Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit. Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others. Driving Results: The ability to set and pursue goals, maintain focus amid competing demands, and deliver results. Solving Problems: The ability to identify root causes, analyze relevant data, and apply practical or innovative solutions to challenges. Examples of duties No experience or training is required. Qualifications The official job specifications for this role, as defined by the State Civil Service, can be found here. Supplemental information Job Duties: Transfer all other calls to appropriate departments, homes, or offices. Monitor fire panel.  Call home or office to verify fires or false alarms.  Notify fire department of alarm status and log information on fire alarm form. Use cell phones to contact drivers, security and maintenance as needed and log in logbook. Monitor weather during bad weather and also monitor satellite weather channel on TV.  Notify homes and department of hazardous weather conditions to ensure the safety of individuals supported at PSSC. Page maintenance, nursing, Administrative Officer and investigator on call when services are needed. Document in and out time on trip sheets.  Issue cell phones to vans going out on trips and doctor appointments. Direct visitors, deliverers, officials and emergency personnel by serving as an information center.  Contact security for escort when necessary.  Prepare and maintain Conference Center for various meetings, including emergency center, by ensuring area is clean. orderly and any requested items are available. Requisition supplies, medical and office, and the storage and disbursement of those supplies.  Maintain overtime attendance records for Employee Administration.  Assist Administrative Supervisor 1 with clerical duties as needed. Position-Specific Details: Location:  Pinecrest Supports and Services Center - Dispatch SHIFT:  7  AM – 7 PM Pass Days: B Days Appointment Type:   This position may be filled by Detail, Probation, Promotion, Demotion, or Lateral Transfer.  Preference may be given to permanent classified employees of Pinecrest Supports and Services Center. Career Progression:  This position may be filled as an Administrative Coordinator 1 or 2.  Compensation:   Depends on Qualifications  ADMINISTRATIVE COORDINATOR 1:   $10.50 - $18.00 ADMINISTRATIVE COORDINATOR 2: $12.03 - $20.61 T his position may receive shift differential, longevity pay, and premium pay. How To Apply: No Civil Service test score is required in order to be considered for this vacancy.   To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. * Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education).   Resumes will not  be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. Contact Information: Gabriel K. Jeane  P.O. Box 5191 Pineville, Louisiana 71360  Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.    For more information on employment resources for individuals with disabilities, see the Louisiana Employment Resources Guide at  (Download PDF reader)