Sr. Manager, Product Designer

About the role

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. The Senior Manager, Product Design, will lead a team of product designers responsible for creating AI-enabled, user-centric design experiences across Pharmacy Management, Clinical Service and Inventory Optimization technology products. This role combines people leadership, human-centered design practices, design strategy, and AI innovation to deliver scalable solutions that optimize workflows, improve customer experiences, and drive business outcomes. As the Senior Manager, Product Design, this individual will build and champion an AI-led design vision while owning end-to-end product design initiatives from discovery to launch. Partnering closely with Product and Engineering Leadership, this role will empower cross-functional teams to leverage AI powered design practices, research methodologies, and tooling to accelerate product design and delivery. Further, this leader will own design artifacts that align to the product strategy and business outcomes. Reporting to the VP of Product, the Senior Manager, Product Design will lead, mentor, and develop a high-performing team of designers. Additionally, this role will drive consistency across the product ecosystem, define scalable design practices, and prioritize speed to market using AI workflows and innovation. As a strategic leader, this role will drive the maturity of an AI-led design ecosystem that implements modern design practices and spearheads iterative design improvement of cross portfolio products. McKesson Pharmacy System (MPS) is an independent business within the larger McKesson Commercial Strategy & Innovation (CSI) organization. Key Responsibilities AI Product Design Leadership    Lead   a team of product designers responsible for launching   AI- enabled   product experiences for platforms   across   web,   mobile, enterprise and other channels from discovery to launch,   driving continuous optimization.   Champion AI-led design methodologies, tools, rapid prototyping, and workflow automation to accelerate the design lifecycle   and improve product quality.   Define and track customer experience metrics including adoption, usability, engagement, and satisfaction to provide continuous support   of   product portfolio health.    Partner with product, engineering, data, and customer success   to integrate   customer insights into product strategy to drive leading solutions that drive business outcomes.   Mentor and coach junior designers to enrich the design craft, AI   proficiency, and career advancement.   Communicates business outcomes and ensures that design deliverables   tie to the product strategy.   Design System & Architecture   Define and own the long term-vision and strategy for AI-assisted design systems that   drive consistency across   components, accessibility standards, and interaction patterns across the product portfolio.   Establish and socialize best practices that drive continuous improvement for reusable interaction patterns, components, frameworks, product design recommendations, and personalization.   Spearhead alignment across engineering, product, and data to   establish   reusable   design to   development frameworks that drive cohesive customer experiences and focus on speed and quality.   Design Innovation    Craft best practices and AI-led design standards that are accessible, trustworthy, and adhere to regulatory compliance standards.   Assess and operationalize AI design technologies and automation tools that drive team productivity,   design   efficiency, and innovation.   Foster a design culture amongst designers and other cross-functional partners centered around continuous learning of AI principles, emerging industry trends, and product design optimization.   Cross Functional Leadership   Serve as the design leader across   product,   engineering,   data, customer   success   and other commercial businesses to translate complex initiatives and problems into   AI-forward,   human-centered design.   Lead executive level discussions   and   product design workshops and reviews that drive alignment, resolve challenges, and encourage effective decision making   to support business outcomes.   Influence product portfolio strategy   and key decisions, roadmap   development, and investments by providing feedback about customer experiences and success metrics.   Minimum Requirement Degree or equivalent experience. Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Education Bachelor's degree in   human-computer interaction, graphic design, visual design, industrial design, information architecture,   information systems, computer   science   or a related field;   or equivalent experience.   Critical Skills 9 + years of progressive experience in product   design   experience in enterprise, platform, SaaS, digital experiences. ​ 1+   year   of   management experience leading product design   teams.   Proven e xperience   owning   end-to-end product design   for   complex technical   product portfolios   in enterprise, platform, or SaaS environments   from discovery to launch.   Experience leading and developing high-performing design teams, including performance management, career development, and succession planning.   Extensive   e xperience   establishing   design operating mechanisms   and   design review practices that drive   continuous   improvement across product team s and   a   strong understanding of   customer research methodologies.     Expert   level   proficiency   in Figm a including AI-enabled prototyping,   design systems   architecture and   governance,   component   libraries,   design   tokens, and responsive design.   Deep   expertise   in AI-driven design concepts including   human-AI interaction patterns,   design system management,   product ideation,   rapid   prototyping, prompt engineering, content generation and UX writing, image generation, UX research, and responsible AI principles.   Experience   establishing, leading, and refining   scalable design frameworks, design standards, interaction   patterns   and exercis ing   j udgment on where to   enforce design consistency versus empowering product - specific   customization.   Expert   cross-functional   leadership,   facilitation,   and   stakeholder management skills   with the ability to   own   discovery sessions, design workshops,   executive reviews,   and strategic working sessions t hat   drive alignment with   product, engineering,   marketing, customer success,   and commerci al leaders.    Excellent   communication, visual presentation,   and storytelling skills with the ability to   synthesize   customer   insights, technical concepts, and design recommendations   into executive ready narratives.   Strong experience implementing AI-enabled   design workflows, automation capabilities, and emerging   AI tools   increase team productiv ity, delivery, and design quality.    Preferred Experience Advanced degree (MBA, MS in business strategy,   design,   innovation, or related).   Proven experience   defining, scaling, and   manag ing design systems across product portfolios   while enabling teams to deliver   innovative   customer experiences at   scale.   Deep understanding of   AI-enabled   design to code workflows   including automated prototyping, code generation, and the integration of design systems into product development practices.   Familiarity with technical product concepts, cloud platforms, data ecosystems, and API-driven models is beneficial.   Experience in healthcare, pharmacy operations, supply chain, or predictive analytics domains.     Working Conditions   Traditional office or hybrid environment, depending on location. Some travel   required   for cross-site collaboration and customer/partner engagements.   This position offers the possibility of a hybrid work arrangement based on recent updates to our in-office/work‑from‑home model.  If located in DFW area, the selected candidate may be expected to work on‑site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in‑office days may be designated according to team needs and business priorities. McKesson complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role. Applicants must be currently authorized to work in the United States on a fulltime basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for McKesson support or sponsorship for any immigration related employment authorization (e.g., H1B, O1, E3, H1B1, TN, F1 OPT, F1 STEM OPT, F1 CPT, etc.) now or in the future. If you will require McKesson to provide immigration support or sponsorship now or in the future, you should not apply for this position We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please  click here. Our Base Pay Range for this position $134,700 - $224,500 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: careers.mckesson.com. McKesson is an Equal Opportunity Employer   McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.   McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada). Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!