Social Services Associate (PCN063667)

About the role

Posting number: 55126 Department: Family & Community Services Division: Juvenile Justice Job classification: Social Services Associate Posting type: Open Categories: Administrative Assistant, Clerical & Data Entry, Community Services, Corrections, Public Safety, Social Services, Miscellaneous, Customer Service, Probation, Community and Social Services, Office and Administrative Support Summary This position is open to Alaska Residents only.   Please check our  residency definition  to determine if you qualify. The Division of Juvenile Justice is recruiting to fill a Social Services Associate position located in Kenai at the Kenai Peninsula Youth Facility.  What you will be doing Assisting Juvenile Probation Officers by providing a full range of clerical/support services and limited intake and field supervision duties. Establish and maintain case files and Juvenile Offender Management Information System files to meet compliance guidelines. Maintain office supplies and equipment, assist with timesheets, travel booking, and other duties as assigned.  Our organization, mission, and culture Through Restorative Justice, we hold juvenile offenders accountable for their behavior; promote the safety and restoration of victims and communities; and assist offenders and their families in developing the skills to prevent crime. Our core values include: Prioritizing Safety  – of our youth, staff, families, and communities  Responsiveness  – providing timely response to youth, families, victims, staff, and justice partners.  Professional Relationships – recognizing that successful treatment services provided to our clients, coworkers, victims, and others rely on positive, respectful, and collaborative relationships and a spirit of inclusiveness.  Dedication – doing the right things for the right reasons and modeling relentless integrity and leadership.  Respect – for the inherent value of each person's unique strengths and individual differences. The benefits of joining our team Our team is committed to making a meaningful difference in youths’ lives using cutting-edge, evidence-based, and trauma informed practices. Our staff work closely with the courts to hold youth accountable, victims of juvenile offenses to repair the harm caused, and with youths’ families and the broader community to monitor youth and create an environment where youth can thrive. We take pride in working closely with the local entities including law enforcement, the court, attorneys, the school district, and many residential- and community-based treatment providers. We believe in enhancing the strengths of our staff by promoting training and professional development. Take advantage of a unique opportunity to learn and grow professionally while serving Alaska’s youth and families and making our communities better. The working environment you can expect This position is co-located with the Kenai Peninsula Youth Facility, a 24-hour juvenile detention facility, located at 405 Marathon Rd Kenai AK. The Kenai Juvenile Probation Office is comprised of four probation officers and one supervisor. In addition to the office covering the surrounding smaller communities of Sterling, Nikiski, Kasilof, and Clam Gulch, the office covers Homer and their surrounding communities and Seward. This is a full-time position, Monday through Friday, with a 7.5-hour workday. Social Services Associates may have the opportunity to travel in- and out-of-state periodically to assist in the duties of the office.   Who we are looking for In addition to the Minimum Qualifications below, we are looking for a candidate with the following competencies: Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.  Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.  Stress Tolerance: Deals calmly and effectively with high stress situations (for example, tight deadlines, hostile individuals, emergency situations, dangerous situations). Flexibility: Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with uncertainty. A cover letter is NOT required for this position.  Your complete application [, including supplemental questions,] will be used to determine which applicants will advance to the interview phase of the recruitment and selection process. To view the general description and example of duties for a Social Services Associate, please go to the following link:   classspecs Examples of duties One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, the general public, or other staff in the explanation and application of guidelines, policies, or services.   Special Note: Some positions require a valid Alaska driver's license, a background check, and fingerprinting. These requirements will be indicated at the time of recruitment. Qualifications At time of interview applicant must submit:  Copy of transcripts if using to meet MQs (unofficial are okay, please ensure that the institution name/URL is listed on the transcripts).  Three (3) names & phone numbers of professional references.  Two (2) performance evaluations from previous employers, if available. Please read the below information carefully. This applies to your application submission. BACKGROUND CHECK The successful candidate must pass a comprehensive background investigation, which includes a state and FBI fingerprint-based background check. SUPPLEMENTAL QUESTIONS For your application to be evaluated you must answer the Supplemental Questions.   EDUCATION To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application.  (Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview, or if/when requested prior to scheduling an interview.   SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.  It is your responsibility to provide such evidence when applying.  Omission of required documentation listed will result in an incomplete application and you will not receive further consideration. WORK EXPERIENCE When using work experience not already documented in your application, please provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application.  If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment.  A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.    If you are currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level.  Ensure your time and any subsequent flex promotion(s) are documented as a separate position.  This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed. LEGAL EMPLOYMENT The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.   The State of Alaska does not provide VISA Employer sponsorships.   NOTE:  Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.    RECRUITMENT SCOPE  This position is open to Alaska Residents. Please check our  residency definition  to determine if you qualify. MULTIPLE VACANCIES This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.   APPLICATION NOTICE  You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here:   NOTICE Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains.  For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at .   EEO STATEMENT The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer. Contact Information WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or if you are located in the Juneau area. Requests for information may also be emailed to For applicant password assistance please visit: Supplemental information For specific information in reference to the position please contact the hiring manager at: Name:  Allison Gottesman, Juvenile Probation Officer 3 Phone: Email: