Program Assistant (Temporary)

About the role

Posting number: 190808 Department: Midlands Technical College Job classification: Temporary, Temporary Grant, Time Limited,Non-Regulatory Posting type: Open Categories: Administrative Assistant, Student Services Summary 20250729091951_Application Logo.jpg The Information Center serves as a central point of contact for prospective and current students, faculty, staff, and visitors seeking assistance with college-related inquiries. The individual in this role will primarily support students through in-person interactions, phone calls, and live chat. The primary responsibility is to provide clear, accurate, and professional guidance on a range of topics, including the enrollment process, assessment testing, course requirements, advisement and registration, and both credit and non-credit college services. This position will be located on the Midlands Technical College Beltline Campus. Examples of duties A bachelor’s degree and one (1) year of relevant customer service experience or experience in higher education; or an associate’s degree and three (3) years of relevant customer service experience or experience in higher education; or a high school diploma and five (5) years of relevant customer service experience or experience in higher education.  Qualifications • Proficient in Microsoft Office applications. • Strong organizational and time management skills. • Ability to absorb and apply a large volume of procedural information. • Capability to manage multiple tasks and projects simultaneously. • Familiarity with clerical duties and data entry processes. • Effective oral and written communication skills. • Ability to work independently with minimal supervision. • Attention to detail and accuracy. • Capacity to work effectively in a diverse, multi-ethnic, and multicultural environment, engaging with students, faculty, and staff. • Willingness to seek support when needed and apply effective coping strategies. • Collaborative mindset, working well within teams and across departments. • Consistently upholds and maintains high performance standards.