Medical Receptionist

About the role

Description Join Kansas City’s leading eye care team! At Discover Vision Centers, we believe teamwork and compassion are the foundation of delivering exceptional patient experiences. We are currently hiring a Front Office Patient Coordinator to join our dedicated team of professionals who share one focus: providing outstanding care to every patient. Why Discover Vision Centers? As the first point of contact for our patients, you play a vital role in ensuring a smooth, welcoming, and professional experience. This position is perfect for someone who enjoys patient interaction, thrives in a fast-paced environment, and takes pride in accuracy and customer service. Responsibilities Greet and check in/out patients in a professional, courteous manner   Accurately collect patient demographic, insurance, and billing information   Verify insurance coverage, obtain authorizations, and file insurance claims   Schedule patient appointments and manage medical records   Collect co-pays, deductibles, and balances; deliver contact lenses when applicable   Perform accurate data entry and maintain confidentiality in compliance with HIPAA regulations   Assist with opening and closing the clinic, ensuring readiness for daily operations   Collaborate with physicians, management, and staff to support efficient clinic flow   Hours: Monday–Friday, 8:00 AM – 5:00 PM. Flexibility to open early or stay late based on clinic needs.  Requirements Strong communication and organizational skills   Excellent customer service and patient rapport   Basic computer proficiency and accurate data entry skills   Ability to maintain confidentiality and adhere to HIPAA regulations   Previous experience verifying insurance preferred   Team-oriented mindset with the ability to work well with physicians, management, coworkers, and patients   Benefits We value work-life balance and want our employees to thrive both personally and professionally. Our comprehensive benefits package includes: Health and Dental insurance   401(k) retirement plan with employer match   Generous Paid Time Off (PTO) program   Ongoing training and opportunities for growth   A supportive, collaborative work environment   Apply Today If you have a passion for helping patients, enjoy working in a professional healthcare setting, and want to be part of a respected leader in eye care, we encourage you to apply. Join Discover Vision Centers and help us continue shaping the future of patient care in Kansas City.