Director, AI Product Management- Knowledge Products

About the role

Position Type Home Office Position Schedule Full-Time EEO Statement Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Posting Location Missouri, St. Louis Company Description Join a financial services firm where your contributions are valued.  Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.  People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.  View our Purpose, Inclusion and Citizenship Report. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.   External Flexible Work Option(s) Remote Awards and Accolades At Edward Jones, we are building a place where everyone feels like they belong.  We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Country United States Search Headquarters Positions by Area of Interest Analytics and Insights Position Requirements What you'll need: Bachelor's degree in computer science, engineering, product management, knowledge management, information science, or related field. 7-10+ years’ experience in product management  includes translating business and knowledge needs into technical requirements and leading product discovery and validation. 3+ years' experience in AI, enterprise knowledge management, search, content strategy, data products, or AI-enabled product development. Strong understanding of AI technologies, enterprise knowledge ecosystems, AI-ready content and financial services. Product operating model methodologies, including Knowledge Product lifecycle management and AI driven PDLC. AI technologies and their applications in knowledge discovery, enterprise search, copilots, agents and business workflows. Metrics and frameworks for tracking Knowledge Product quality, freshness, reuse, adoption, retrieval performance, user feedback, and business impact. Responsible AI practices, content governance, entitlement management, and regulatory compliance requirements. User experience (UX) principles and their integration into AI-enabled knowledge discovery, workflow guidance, and product capability design. What will set you apart: Master’s Degree in Artificial Intelligence, Product Management, Knowledge Management, Information Science, or a related field. 5+ years’ experience in AI product management, enterprise knowledge management, search, content strategy, or data product management, with a focus on responsible AI practices and regulatory compliance in a financial services context. Financial services industry practices and regulations. Emerging trends in Knowledge as a Product, enterprise search, retrieval-augmented generation, agent-ready content, and AI-powered knowledge workflows. Data and knowledge governance, metadata strategy, taxonomy, content lifecycle management, and integrity management. Risk management and compliance in AI-enabled knowledge products, authoritative source designation, content governance, and reusable knowledge capability development. Analytics and reporting techniques for tracking Knowledge Product health, adoption, retrieval performance, and business impact. Salary Information Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism.  Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.