Clinic Office Assistant - Pediatric Specialty Clinic

About the role

Facility: Cox Pediatric Specialty Clinic: 1011 E Montclair, Springfield, Missouri, United States of America, 65807 Department: 1233 Pediatric Specialist SGF Scheduled Weekly Hours: 40 Hours: 7:30 AM - 4:30 PM Work Shift: Day Shift (United States of America) CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:   Named one of Modern Healthcare’s Best Places to work five times. Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.  Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's  Top Companies to Work for in Healthcare (2025).   Benefits Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)   For a comprehensive list of benefits, please click here:  Benefits | CoxHealth Job Description: Provides a variety of clerical and filing duties in the clinic office setting. Duties may include photocopying, faxing, filing, maintenance and transportation of medical records, answering the telephone, computer data entry and other duties as assigned. Knowledgeable of insurance managed care requirements, practice management system, and electronic medical record where applicable. Understanding of how ICD and CPT coding affect reimbursement from third party payers. Billing, collection and charge entry functions as assigned. Demonstrate customer service and team building and leadership skills.Education: ▪ Required: High School Diploma or Equivalent Experience: ▪ Required: No Prior Experience Required ▪ Preferred: 1-2 years of previous medical office experience Skills: ▪ Excellent verbal and written communication skills ▪ Able to work independently and collaboratively in teams ▪ Proficient Computer skills ▪ Must be 17 years of age or older Licensure/Certification/Registration: ▪ N/A