Accreditation Manager

About the role

Address: 16414 San Pedro Ave Location: San Antonio, Texas Category: Clinical Education Req ID: 43532 Overview Accreditation Manager, University Partnerships and Post-Professional Accreditation   Reports to the  Associate Director of Accreditation     The Accreditation Manager leads a pod of Accreditation Coordinators to support accreditation and regulatory compliance across University Partner (UP) and Post-Professional programs. This role is responsible for assigning and prioritizing work, supervising performance, ensuring accuracy and quality in accreditation deliverables, and maintaining alignment with accrediting body requirements.  The Manager provides coaching, performance feedback, and workflow oversight to ensure high-quality accreditation support across all assigned programs.     Responsibilities Team Leadership & Performance Management   Provides strategic leadership, forecasting accreditation readiness and resource allocation needs.   Supervises Coordinators  providing ongoing coaching, direction, and performance feedback.   Assigns, prioritizes, and monitors workloads  to ensure timely, accurate completion of accreditation tasks.   Evaluates team performance  and identifies opportunities for growth, skill development, and improvement.   Ensures adherence to accreditation processes, documentation standards, and quality expectations  across the team.   Communicates expectations, goals, and deadlines, ensuring clarity and accountability.   Supports hiring, onboarding, and training  of new team members within the Accreditation function.     Accreditation Workflow Oversight   Oversees accreditation workflows  for assigned UP and Post-Professional programs, ensuring alignment with accrediting body requirements.   Ensures accuracy, completeness, and consistency  of accreditation documents produced by the team, including narratives, appendices, data tables, and supporting materials.   Identifies risks, gaps, or delays  in accreditation workflows and implements corrective actions or escalates issues as needed.   Ensures faculty documentation workflows  are executed accurately and that CVs, qualifications, and contemporary expertise documentation meet accreditor expectations.   Reviews high-risk or complex accreditation materials  prior to submission, providing guidance and final quality checks.     Continuing Education (CE) & Residency Accreditation Oversight   Ensures accurate and timely CE submissions  (PT state boards, BOC, AOTA, ASHA/SLP, ARC-PA) by supervising the work of Specialists and Coordinators.   Monitors CE status, compliance requirements, and deadlines, and ensures documentation is maintained accurately.   Ensures residency accreditation tasks  are completed according to established processes and accreditor expectations.   Provides guidance to the team on CE and residency requirements, escalating complex issues when necessary.   Cross-Functional Collaboration & Communication   Serves as the primary Accreditation contact for Coordinator led workflows, including faculty documentation, portal uploads, and related accreditation support activities for assigned UP partnerships.   Coordinates with Program Directors, faculty, Operations, and UP leadership on Coordinator led accreditation workflows  and collaborates with Accreditation Consultants on programmatic accreditation requirements.   Facilitates accreditation-related meetings, ensuring agenda alignment, discussion flow, accurate notes, and timely follow-up.     Process Improvement & Operational Leadership   Evaluates accreditation workflows  and identifies opportunities to improve efficiency, clarity, and quality.   Implements improvements  to templates, tools, and processes in collaboration with the Associate Director.   Ensures consistent application of accreditation standards  across the pod and contributes to the development of best practices.   Supports strategic accreditation initiatives, including readiness planning, cycle forecasting, and operational improvements.     General Duties   Performs additional job-related duties as assigned.   Protects organization’s value by keeping information confidential.   Qualifications Demonstrated ability to supervise, coach, and evaluate high-performing teams   Experience assigning work, prioritizing deadlines, and ensuring quality  across multiple workflows   Advanced understanding of accreditation standards, documentation requirements, and CE processes   Applies exceptional attention to detail in the review of complex accreditation materials  to   ensure accuracy, consistency, and compliance   Exceptional communication and relationship-building skills  with internal and external stakeholders   Strong organizational and analytical abilities  with proven problem-solving capability   Proficiency with Microsoft Office, Monday.com, and accreditation-related systems     Education & Experience   Bachelor’s Degree required; Master’s preferred   5+ years of accreditation, regulatory compliance, or related experience, including experience leading or mentoring others   Experience in higher education, healthcare accreditation, compliance, or academic program operations preferred   About Note: This job description in no way states or implies that that these are the only duties to be performed by the employee(s) incumbent in this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied, or otherwise, other than an “at will” relationship.